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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Gash

August 12, 2025

5  out of  5
rating by Brandon Gash
"You can’t go wrong when choosing Mark McBride State Farm Insurance Agency. One of the best insurance agents I have ever had! Highly recommended, they will take good care of you and your family."
We responded:
"Thank you for leaving us a review, I appreciate your kind words. We look forward to helping you and your family in the future!!"
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JimmyErica Bowie

July 30, 2025

5  out of  5
rating by JimmyErica Bowie
"We reached out to Mark McBride recently since he was our agent back when we lived in Belton 3 years ago and we were moving back to the area. We loved his service and how quickly he responded to matters and were pleased that we received the same experience with him again. We tried to have him as our agent when we moved, unfortunately he wasn’t licensed in that other state. Highly recommend - he is very responsive and will follow up on items to make sure you’re all settled. Glad to be working with a familiar person again!"
We responded:
"We are so grateful to have you back in the metro and helping you with your auto and homeowners insurance. It was always a pleasure to do business with you and your family and we look forward to assisting again. Thank you for taking the time to leave us a review, we appreciate your business!!"
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Judi Leins

July 28, 2025

5  out of  5
rating by Judi Leins
"Very friendly business. Took time to explain our policy and what it covers. Always very helpful regarding our questions. Highly recommended!!"
We responded:
"Judi, thank you for taking the time to leave us a review. We appreciate your business and look forward to assisting you in the future. Take care!!"
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Regina Shriver

July 20, 2025

5  out of  5
rating by Regina Shriver
"Mark and his team are very helpful. I have worked in the insurance industry for over 30 years and value customer service. I worked with CJ and he is very patient and ran different options for me."
We responded:
"Regina, thank you for leaving an awesome review, I appreciate the feedback. We enjoy doing business with you and appreciate the kind words. CJ is a great asset and I'm thankful to have him helping our customers with auto, home, life and health insurance. Take care!"
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Alex Stepp

July 15, 2025

5  out of  5
rating by Alex Stepp
"Mark and the team here do a fantastic job, always fast and happy to help with anything you need!"
We responded:
"Thank you for the review Alex, we love doing business with you and appreciate your auto and renters business!!"
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Bloom International

June 27, 2025

5  out of  5
rating by Bloom International
"We love State Farm! CJ has been so helpful and not only helping us get the right insurance for us as a non-profit organization but has taught us so much. Which has allowed us to feel more confident in selecting State Farm and him to care for our safety. Rachelle Morlok Bloom International"
We responded:
"That is great feedback, thank you for your review. CJ is awesome! We are thankful to be able to help your organization and wish you all the best!"
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adam leins

June 26, 2025

5  out of  5
rating by adam leins
"“Great service, friendly staff, and always quick to help. Highly recommend”"
We responded:
"Adam, thank you for taking the time to share your experience with us; we appreciate your business and look forward to servicing your auto and home insurance needs. All the best!"
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jankurajj

May 7, 2025

1  out of  5
rating by jankurajj
"Does not stay in contact or return calls was good but turned to crap not recommended at all"
We responded:
"Juston, I apologize that you feel you were treating poorly. We work diligently to take great care of our customers. My last communication with you was an offer to meet and review your concerns so that we could find a solution. I'm sorry we weren't able to do that. Take care...Mark"
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Tami Polanco

May 2, 2025

5  out of  5
rating by Tami Polanco
"Mark and team do a great job taking care of us and ensuring we have the best insurance at the best price! Thanks!"
We responded:
"Thank you Tami for the kind review, we are so glad to have you back in the great state of MO taking care of your auto and homeowners insurance. We appreciate your business!!"
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Merrie Ferguson

April 29, 2025

5  out of  5
rating by Merrie Ferguson
"Mark is so kind and helpful! He reviews our policies regularly to save us money and make sure we are adequately covered!! I HIGHLY recommend you use Mark as your insurance agent!!!"
We responded:
"Thank you Merrie for the review, I appreciate your business!!"
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Debi Schneider

April 24, 2025

5  out of  5
rating by Debi Schneider
"We worked with CJ. It was very easy and he was very knowledgeable and took the time to explain different plans to us."
We responded:
"Debi, I'm thrilled to hear you had a great experience with CJ, he is a great asset to the agency. I appreciate your business and look forward to servicing your needs. Thanks again...Mark"
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Melissa Stevens

March 31, 2025

5  out of  5
rating by Melissa Stevens
"I needed a document updated and Gracie was so helpful. She got me exactly what I needed; professional and kind. I absolutely recommend this agency."
We responded:
"Thank you Melissa for recommending our agency, we strive to provide a great experience with every interaction. We love Gracie and I appreciate your kindness and support."
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Woodside Village

March 31, 2025

5  out of  5
rating by Woodside Village
"Gracie is so helpful! She got me exactly what I needed and was a pleasure to work with!"
We responded:
"Thank you for leaving us a 5 star review; Gracie is a star and we are thankful to have her. We also appreciate your kind words, we love providing world class service to our customers and service partners!"
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Terri VanBebber

January 31, 2025

1  out of  5
rating by Terri VanBebber
"I have been with State Farm for 17 years. All was going good until they changed their computer system. I have been trying since Nov. to get a copy of my policy mailed to me. They say ok we will send it to you. Didn’t receive anything. Trying to get ID cards, they say they mailed them but I never received them. They claimed they were unable to email to me. I was told that on Jan. 21st they were to send me a copy of my policy showing all my vehicles on one policy instead of being on split policies. As of today I have not received them. I cancelled all my policies with them. Today I received cancellation notice on 2 of my vehicles and I have 3. Still no policy received and no cancellation notice for 3rd vehicle. It made me nervous as they would not send me what I asked for. CJ in the office was a nice man it seems like he just couldn’t get me everything I asked for after assuring me it will be mailed. I found a policy $50.00 cheaper than what my premium was with state farm and my vehicles are on the same policy State farm just got a little sloppy and I did not trust them because of all the confusion and not getting me the paperwork I asked for. What a shame it seems like this agency is going down hill fast. Just think before you agree to a policy with them"
We responded:
"Terri, thank you for taking the time to provide me with this feedback. I sincerely apologize for the inconvenience and frustration you experienced. We will revisit this as a team and work to improve our processes moving forward so we can improve our service levels. If you would like to discuss any of your concerns further, I would be happy to meet with you. I wish you and your family well and thank you for your business. "
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Marie Elana Ramsburg

January 28, 2025

5  out of  5
rating by Marie Elana Ramsburg
"We love the expert attention we get whenever we call in for information or help! Always the first person we speak with is knowledgeable, quick, and courteous!"
We responded:
"Thank you for your kind review Marie; we appreciate your business and always enjoy helping you and your family with your auto and home insurance. Thank you!"
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Shari Hall

November 11, 2024

5  out of  5
rating by Shari Hall
"WOW! I just am amazed how much savings I just got on my car insurance! Best rates I have had in years! Very friendly, easy to understand and fast! HIGHLY RECOMEND! Thank you Mike!"
We responded:
"Wonderful news, we are thankful to help you with great rates for your auto insurance!!"
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Travis Williams

September 27, 2024

5  out of  5
rating by Travis Williams
"State Farm and my agent (Mark) have been phenomenal to work with! Not to totally dig, but I'm never going back to a certain insurance agency that rhymes with "All"! Not even in the same ballpark when it comes to service!"
We responded:
"Thank you for your review Travis, we appreciate your business and love the chance to serve you and your family with their auto and home insurance needs. "
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Ebony Harbut

September 26, 2024

5  out of  5
rating by Ebony Harbut
"Thee best agency hands down. Mark’s agency does a great job of making sure their customers are taken care of. Very friendly staff, lovely office, extremely knowledgeable and great service! Highly recommended!"
We responded:
"Thank you Ebony for your sweet review; we appreciate your business and love taking care of you and your family!"
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Michele

September 26, 2024

5  out of  5
rating by Michele
"Mark McBride has been the most helpful agent. I came from California and got referred to him from a relative about 4 years ago. Being from California, it is normal to deal with big corporations and passed around to random agents within that corporation during the lengthof your policy. Moving here and actually having an agent that is local and not online or overseas is something worth bragging about. It brings it down to a personal level. It is so nice to call in about changes or questions to our policy and Mark actually knows your story and how to best accommodate you. His expertise was most helpful when we had a house fire. He helped us through every step of that process, and served as a liaison between us, corporate, and the 3rd party vendors we were juggling. It was really nice to have someone to guide you through the storm and speak on your behalf when your world is crumbling down around you. I have actually referred a few more of my family members and I can speak for us all when I say that we are highly satisfied with the services we receive from Mark McBride."
We responded:
"Michele, thank you so much for reviewing my agency. It's an honor to be able to assist you and your family through your worst days. We greatly appreciate your business and look forward to servicing you and your family with their auto and home insurance!!"
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S S

September 11, 2024

5  out of  5
rating by S S
"He’s great and really easy to work with."
We responded:
"Thank you for your kind words, we appreciate your business and look forward to working with you and your family. "
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Christopher Graenser

August 14, 2024

5  out of  5
rating by Christopher Graenser
"Every time I call Mark he helps me out to the best he can and always gets me results that’s why I chose State Farm"
We responded:
"Thank you Chris, I appreciate your business and always enjoy working with you. "
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Jeremy Shelton

August 9, 2024

5  out of  5
rating by Jeremy Shelton
"Always very helpful"
We responded:
"Thank you Jeremy, we appreciate your business and your kind words. We are always ready to assist with your insurance needs. "
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Chris McMurry

May 21, 2024

5  out of  5
rating by Chris McMurry
"Mark and his team are AWESOME!!! They will take great care of you and your family."
We responded:
"Thank you for the kind words Chris, we appreciate you!"
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Charles Stukesbary

May 7, 2024

5  out of  5
rating by Charles Stukesbary
"This is a great agency to do business with the people there are easy to work with and listen to your needs."
We responded:
"Thank you Charles for your kind words, we appreciate the chance to help you with your auto and home insurance needs. It's a pleasure to do busines with you, thanks again!! "
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Angella Magnant

March 21, 2024

5  out of  5
rating by Angella Magnant
"They were helpful in assisting me with my inquiry."
We responded:
"Thank you for your kind words Angella, we are always happy to assist in anyway we can. I appreciate your review, let us know if we can assist you and your family in the future. Take care!"